vs788 Privacy Policy
Your privacy matters to us. This policy explains exactly what data vs788 collects, how we use it, and the controls you have over your information.
Introduction
Important: By registering and using vs788, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
vs788 is committed to protecting the privacy of all players who access our platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by vs788. It applies to all services available through vs788.vip and any associated mobile applications used by players based in Bangladesh or accessing the platform from Bangladesh.
vs788 takes data security seriously. We use SSL encryption on all sessions, store sensitive data in secured environments, and never sell or rent your personal information to unaffiliated third parties. This policy should be read alongside our Terms & Conditions, which govern the overall use of the vs788 platform.
What We Protect — At a Glance
vs788 applies consistent security and privacy standards across every type of data we hold about you.
Account Data
Name, date of birth, mobile number, and password stored with encryption.
Contact Info
Your registered mobile number used only for account verification and support — never for spam.
Payment Data
bKash, Nagad, and card transaction records kept securely for regulatory compliance and fraud prevention.
Location Data
Country and general region inferred from your IP address solely to ensure service eligibility.
Gaming Activity
Bet history, session duration, and game preferences used to detect problem gambling and improve services.
SSL Security
All data transmissions between your device and vs788 are protected by industry-standard SSL encryption.
1. Information We Collect
vs788 collects personal data only to the extent necessary to provide a safe, fair, and legally compliant gaming platform to players in Bangladesh. We collect information through three primary channels:
- ▸Information you provide directly — including your full name, date of birth, registered mobile number (used for account verification via OTP), preferred payment method, and any correspondence you send to vs788 support.
- ▸Information collected automatically — including your IP address, device type, operating system, browser version, session timestamps, pages visited, game rounds played, and deposit and withdrawal transaction records.
- ▸Information from payment partners — when you transact via bKash, Nagad, Rocket, or Upay, our payment processing partners may share transaction confirmation details with vs788 for the purpose of verifying your deposit or withdrawal.
- ▸Information from identity verification — where KYC checks are required, we may collect copies of government-issued ID documents to confirm your identity and age. These documents are stored securely and deleted once verification is complete, subject to any legal retention obligations.
- ▸Cookies and similar tracking technologies — vs788 uses session cookies and local storage to maintain your login session and remember your in-platform preferences. We do not use third-party advertising trackers or cross-site tracking cookies.
2. How We Use Your Information
Account Management and Service Delivery
Your personal data is used to create and maintain your vs788 account, verify your identity and age (21+ requirement), process your deposits and withdrawals via your chosen payment method, provide customer support, and send you account-related notifications such as OTP codes and transaction confirmations to your registered Bangladesh mobile number.
Security, Fraud Prevention, and Regulatory Compliance
vs788 uses your account and transaction data to detect and prevent fraud, money laundering, collusion, and the use of automated betting tools. We may share data with payment processors and regulatory or law enforcement bodies where required by law. Your gaming activity data is also analysed to identify patterns consistent with problem gambling, enabling vs788 to apply responsible gaming interventions proactively.
Platform Improvement and Analytics
Aggregated and anonymised usage data — such as which game categories are most popular among players in Dhaka, Chittagong, and Sylhet, or which deposit methods are preferred — is used internally to improve the vs788 platform. This data cannot be used to identify individual players and is never shared externally in any form that includes personal identifiers.
3. Data Sharing and Third Parties
vs788 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share data only in the following limited circumstances:
- ▸Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy and security frameworks.
- ▸Game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session tokens to deliver games. They do not receive your name, mobile number, or payment details.
- ▸Legal and regulatory authorities — vs788 will disclose personal data to law enforcement, anti-money-laundering authorities, or other regulatory bodies where required by applicable law or a valid legal order.
- ▸Business transfers — in the event that vs788 undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified via your registered mobile number before your data is subject to a materially different privacy policy.
4. Data Security Measures
SSL Encryption
All data exchanged between your device and the vs788 platform is protected using Transport Layer Security (TLS/SSL). This ensures that your account credentials, payment information, and gaming activity cannot be intercepted by third parties during transmission. We enforce HTTPS on all pages without exception.
Stored Data Protection
Sensitive account data including passwords and payment identifiers is stored using one-way hashing and encryption at rest. vs788 staff with direct database access are limited to a small number of authorised personnel, and all access events are logged for audit purposes. We conduct periodic internal security reviews to assess and address vulnerabilities.
Breach Response
In the event of a confirmed data breach that is likely to result in a risk to your rights or freedoms, vs788 will notify affected players via their registered mobile number as promptly as practicable. The notification will describe the nature of the breach, the data affected, the likely consequences, and the measures vs788 has taken or proposes to take to address it.
5. Your Data Rights
vs788 respects your right to understand and control how your personal data is handled. The following rights are available to all registered players:
- ▸Right to access — you may request a copy of the personal data vs788 holds about you at any time by contacting our support team. We will respond within 30 calendar days.
- ▸Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Requests can be submitted via vs788 support.
- ▸Right to erasure — you may request deletion of your personal data where vs788 no longer has a legitimate purpose for retaining it, subject to any legal or regulatory retention obligations that override this right.
- ▸Right to object — you have the right to object to the processing of your data for marketing purposes. If you wish to opt out of promotional communications from vs788, you may do so by contacting our support team at any time.
6. Data Retention
Active Account Data
Personal data associated with your active vs788 account is retained for as long as your account remains open and for a period thereafter as required to fulfil the purposes set out in this policy, including compliance with applicable anti-money-laundering laws, tax obligations, and dispute resolution requirements. In general, vs788 retains transaction records for a minimum of 5 years from the date of each transaction.
Closed Account Data
Following account closure, vs788 will retain only the minimum data required by applicable law. Non-essential personal data, including gaming preferences and support chat logs, will be deleted within 90 days of account closure. KYC documents will be securely deleted once the legally mandated retention period has elapsed, which is typically 5 years from the date of the last transaction on the account.
7. Cookies and Tracking
vs788 uses cookies and similar browser storage mechanisms to deliver core platform functionality and to improve your experience. We do not deploy third-party advertising cookies or behavioural tracking technologies. The following types of cookies are used:
- ▸Essential session cookies — used to maintain your login state and keep you authenticated between pages during an active session. These cannot be disabled without breaking platform functionality.
- ▸Preference cookies — used to remember your display settings and language preference so you do not need to re-configure them on each visit.
- ▸Analytics cookies — vs788 uses self-hosted, anonymised analytics to understand aggregate traffic patterns. No personal identifiers are included in analytics data, and this data is never shared with third parties.
- ▸You can manage cookies through your browser settings. Please note that disabling essential cookies will affect the functionality of your vs788 account and may prevent you from logging in or placing bets.
8. Children and Minors
vs788 is strictly an adult platform for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If vs788 discovers that personal data has been collected from an underage individual, that account will be immediately closed and all associated data will be deleted, with the exception of any data we are legally required to retain for the purposes of reporting the underage access event.
Parental and Guardian Responsibility
If you are a parent or guardian and believe that a minor under your care has registered on vs788 without your knowledge, please contact vs788 support immediately at [email protected]. Provide the registered mobile number associated with the account so that we may investigate and close it promptly. We take underage access seriously and will act without delay upon receiving such a report.
Parental Control Tools
vs788 encourages parents and guardians to use third-party parental control software to restrict access to online gambling platforms on devices shared with or accessible to minors. These tools provide an additional layer of protection alongside vs788's own age verification procedures.
9. Changes to This Privacy Policy
vs788 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via their registered mobile number. The most current version of this policy is always available at vs788.vip/privacy-policy.
Your continued use of vs788 after any amendment to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your data is being handled.
10. Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how vs788 has handled your personal data, please contact our support team. All privacy-related enquiries will be handled by a designated member of the vs788 team with responsibility for data protection matters.
Email our support team at: [email protected]
Your Privacy, Our Commitment
Have questions? Visit our FAQ or head to vs788 Casino to explore all games and betting markets — your data is protected every step of the way.