Responsible Gaming at vs788
vs788 is committed to providing a safe, fair, and controlled gambling environment for all players in Bangladesh. This page outlines the tools and resources available to help you stay in control.
Our Commitment to Safe Play
21+ Only. vs788 is strictly for adults aged 21 and above. Gambling is intended to be an enjoyable form of entertainment. If it stops being fun, it has become a problem — and vs788 is here to help.
vs788 believes that gambling should always be a choice — never a necessity. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and every other corner of Bangladesh, vs788 is a platform for enjoying cricket betting, live casino, and slots as a leisure activity. We want to keep it that way for everyone.
Problem gambling can affect anyone regardless of age, income, or background. It does not develop overnight, but recognising the early signs and using the tools vs788 provides can make a significant difference. Responsible gaming is a shared responsibility — vs788 provides the tools and support, and we ask every player to use them honestly and proactively.
Responsible Gaming Tools
The following tools are available to every registered vs788 player at no cost. You can activate or adjust any of them by contacting vs788 support at any time.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your vs788 account to keep spending in check.
Session Reminders
Configure pop-up alerts that notify you after a set amount of time has passed, so you can decide whether to continue playing.
Cooling-Off Period
Take a temporary break of 24 hours, 7 days, or 30 days without permanently closing your account. Your account resumes automatically once the period ends.
Self-Exclusion
Request a long-term or permanent exclusion from vs788. Processed within 24 hours and cannot be reversed during the active exclusion period.
Account Lock
Request an immediate lock on your account if you feel you are losing control. Support can activate this instantly upon request.
24/7 Support
Our responsible gaming support team is available around the clock to assist you with any of the tools above or to listen if you need to talk.
Warning Signs of Problem Gambling
Problem gambling often develops gradually. Being honest with yourself about the following warning signs is one of the most important steps toward staying in control:
- ▸Gambling with money intended for essential expenses such as rent, food, or utility bills.
- ▸Feeling restless, anxious, or irritable when trying to reduce or stop gambling.
- ▸Chasing losses — continuing to play in an attempt to recover money that has already been lost.
- ▸Lying to family members or friends about how much time or money has been spent on gambling.
- ▸Neglecting work, studies, family responsibilities, or personal health because of gambling activity.
- ▸Borrowing money or selling personal possessions to fund gambling sessions.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use one of the responsible gaming tools listed above or to contact vs788 support immediately. You do not need to be at crisis point to ask for help.
How to Activate Responsible Gaming Tools
Activating any responsible gaming protection on vs788 is straightforward. All requests are handled by our support team and take effect within the timeframes stated below.
Setting a Deposit Limit
Contact vs788 support and specify whether you want a daily, weekly, or monthly limit, and state the maximum amount in BDT you wish to deposit within that period. Deposit limits take effect within 24 hours of the request being confirmed and cannot be increased for a period of 7 days after being set, to prevent impulsive decisions during a session.
Activating a Cooling-Off Period
Tell our support team you want a cooling-off break and choose your preferred duration: 24 hours, 7 days, or 30 days. Your account will be temporarily suspended for that period. You will not be able to log in, deposit, or place bets. At the end of the period your account automatically becomes accessible again — no further action is required from you.
Requesting Self-Exclusion
Self-exclusion is a longer-term measure for players who feel that gambling is causing serious harm. Contact vs788 support and request self-exclusion. You will be asked to specify a minimum exclusion period (from 6 months to permanent). Once active, self-exclusion cannot be reversed until the specified period has elapsed in full. Any balance held at the time of self-exclusion will be returned to your registered payment method after the exclusion period ends.
Adjusting Session Reminders
Inform vs788 support of the session duration after which you would like to receive a reminder alert — for example, after 30 minutes, 1 hour, or 2 hours of continuous play. These reminders are designed to prompt a conscious pause so you can assess whether you still want to continue and whether your play remains within your personal budget.
Getting Help — Step by Step
If you believe gambling has become a problem for you or someone you know, taking the following steps can help begin the process of regaining control:
- 1 Acknowledge the issue. Admitting that gambling has become a problem — to yourself first — is the most important first step. There is no shame in seeking help.
- 2 Contact vs788 support. Reach out via [email protected]. Our team is available 24/7 and will help you activate a cooling-off period, self-exclusion, or deposit limit immediately — no questions asked beyond what is needed to process the request.
- 3 Talk to someone you trust. Sharing what you are going through with a family member or a trusted friend in Bangladesh can provide emotional support and accountability. You do not have to face this alone.
- 4 Seek professional support. If gambling has significantly affected your financial situation, relationships, or mental health, speaking to a professional counsellor or mental health practitioner is strongly recommended. vs788 support can provide guidance on finding appropriate resources.
Protecting Young People and Minors
vs788 takes underage gambling extremely seriously. Every registration is subject to age verification, and players must confirm they are 21 years of age or older to access the platform. We use automated systems to flag accounts where there is reasonable suspicion of underage access, and all such accounts are immediately suspended pending a full investigation.
If you share a device with children or young people in your household in Dhaka, Chittagong, or anywhere else in Bangladesh, vs788 strongly recommends using parental control software to restrict access to online gambling platforms on that device. This adds an important additional layer of protection beyond vs788's own age verification measures.
To report suspected underage access or to request that a minor's account be closed immediately, contact vs788 support at: [email protected]
Gambling Responsibly — Practical Tips
Responsible gambling is about maintaining control and keeping the experience enjoyable. Here are some practical habits that vs788 recommends to every player in Bangladesh:
Set a strict budget before each session and never exceed it — treat your gambling budget the same way you would treat a budget for a night out. Only gamble with money you can genuinely afford to lose. Never gamble to recover losses; each session is independent of the last. Take regular breaks during play — step away from your screen every 30 to 45 minutes. Do not gamble when you are tired, stressed, emotionally upset, or under the influence of substances. Keep gambling separate from your main financial accounts; consider using a dedicated bKash or Nagad wallet with a fixed balance for gambling purposes only. Remember that the house always has an edge — gambling is entertainment, not a reliable income source.
Play Safely with vs788
Have questions about responsible gaming tools or need support? Visit our FAQ or explore vs788 Casino — always with your limits firmly in place.